Reduce ticket volume, improve response times, and scale IT support without hiring. Neo Agent automates repetitive support tasks using your existing PSA and RMM tools.
IT teams and MSPs spend a significant amount of time handling repetitive Level 1 support tasks.
Neo Agent acts as a digital Level 1 technician, helping automate routine workflows and freeing up engineers to focus on complex issues.
Integrate Neo Agent with your PSA, RMM, and documentation tools to give it full visibility into your IT environment.
Neo categorises and prioritises incoming support tickets automatically based on context and urgency.
Configure Neo to execute repetitive support tasks such as resets, checks, and remediation workflows.
Refine workflows and expand automation into more IT support processes over time.
