WHY NEO
How Neo compares.
Most tools help a technician or route the ticket. Neo does the work on the ticket, inside limits you control. Here is how it compares with the tools MSPs ask us about.
Neo vs Rewst
Rewst runs the workflows you build. Neo works the ticket.
See the comparison →Neo vs PiaPia gives your techs a manual button to press. Neo works the ticket before anyone opens it.
See the comparison →Neo vs ThreadThread takes the ticket in. Neo gets it done.
See the comparison →Neo vs MSPBotsMSPBots shows you the work. Neo does it.
See the comparison →Neo vs ZofiqZofiq triages your ConnectWise tickets. Neo also does the work behind them.
See the comparison →Something elseUsing another tool? We will compare on your own tickets.
Book a demo →130+MSPs pay for Neo
550K+Tickets handled in September 2026
9 in 10Still customers after 6 months
See Neo on your own tickets.
14-day free trial. No credit card. Live in two hours, alongside your team.