CASE STUDIES

Real MSPs. Real numbers.

The specific savings our customers take to their leadership team. Their words, their metrics.

Digacore logo
Digacore
Managed Service Provider · 150+ employees
87%
User Creation Time Reduction

Digacore Eliminates Manual Triaging and Saves Hundreds of Hours Monthly

See how Digacore eliminated manual ticket triaging, reduced user creation time by 87%, and saved hundreds of hours monthly with Neo Agent's automated MSP workflows. From chaos to consistency.

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ITNS logo
ITNS
Managed Service Provider · 50+ employees
70%
Invoice Error Reduction

ITNS Streamlines Operations and Reduces Invoicing Errors by 70%

See how ITNS eliminated ticket cherry-picking, reduced billing errors by 70%, and streamlined their entire operation with Neo Agent's automated workflows. From manual chaos to efficient automation.

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Excellent Networks logo
Excellent Networks
Managed Service Provider · 10 employees
$40k+
Annual Savings

Excellent Networks Eliminates Manual Triage and Saves $40k Annually

See how Excellent Networks eliminated manual ticket triage, saved $40K annually in staffing costs, and achieved consistent client response times with Neo Agent's automated workflows. From struggling with manual processes to seamless 24/7 operations.

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CIO Solutions logo
CIO Solutions
Managed Service Provider · 100+ employees
1 FTE
Dispatcher Role Redeployed

CIO Solutions Eliminates Manual Dispatch and Reclaims Full‑Time Role

Discover how CIO eliminated their single-point dependency on manual dispatching and transformed their 12-hour service desk operations. With Neo Agent's AI-powered automation, they redeployed a full-time dispatcher to higher-value projects, achieved 100% ticket assignment coverage with zero unassigned tickets, and gained consistent performance without coverage gaps during breaks, illness, or vacation.

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