Neo Agent intelligently catalogs your entire IT Glue documentation ecosystem, including flexible assets, configurations, procedures, and organizational structures. Our AI learns from documentation relationships, client-specific procedures, and successful resolution patterns to become your intelligent documentation assistant.
"VPN connection issues for Acme Corp remote workers"
Found: "Acme Corp VPN Configuration" (98% match)
Referenced client-specific network topology and procedures
Agent provided tailored solution with configuration details
When new tickets arrive, Neo Agent instantly analyzes the client context and retrieves the most relevant documentation from your IT Glue knowledge base. It understands organizational structures and provides client-specific procedures, configurations, and best practices to accelerate resolution times.
Get answers to common questions about integrating Neo Agent with IT Glue for intelligent documentation assistance.