N-able alerts, resolved end-to-end.
Neo reads N-central and N-sight alerts, picks the right script from your library, runs it on the endpoint, and closes the loop in your PSA.
What Neo does with N-able.
Alert classification
Ingests alerts from N-central and N-sight, correlates with PSA tickets, and classifies before anyone opens the queue.
Right script, right endpoint
Searches your N-able automation policies and scripts, runs the closest match on the affected device.
Fix and close
Executes remediation, verifies outcome, posts to PSA, closes both the alert and the ticket.
Concrete work Neo handles in N-able.
Low disk remediation
Runs your disk cleanup scripts, clears caches, validates free space, closes the ticket.
Service restarts
Detects failed services, restarts them, verifies uptime, escalates only on repeated failure.
Patch follow-up
Monitors failed patch deployments, retries, and opens a focused ticket when human hands are needed.
Offline agents
Cross-references last-seen data with site status, keeps the queue quiet when the site is down.
Live in under an hour.
Connect, configure, go. No code, no long implementation.
Connect N-able
Authenticate with an N-central / N-sight API user. Scope permissions per client.
Map your automation policies
Neo indexes your scripts and policies. Confirm what's safe to run autonomously.
Go live
Propose-only to start, then move low-risk remediation to autonomous. Live in an hour.
Questions about the N-able integration.
Does Neo support both N-central and N-sight?+
Yes. Neo works with both products through N-able's APIs and automation policies.
Does Neo use my custom scripts?+
Yes. Your script library is what Neo draws from. It doesn't ship its own by default.
What about customer-specific scripts?+
Neo scopes by client. A script that runs for one customer doesn't run for another unless you say so.
Ready to wire up N-able?
14-day free trial. No credit card. Live in under an hour, right inside your stack.