AI ticketing that reads and resolves.
Neo is an AI technician. It reads each ticket, checks similar ones, reads your playbooks and docs, then runs the fix and closes the loop.
What Neo does.
Reads like a senior tech
Pulls ticket history, client policies, and documentation before acting.
Not just rules
Handles exceptions. Asks for approval on sensitive actions. Defers when uncertain.
End-to-end
M365, Entra, Intune, Pax8, your RMM, Neo acts across every tool your resolution needs.
Audit-ready
Every action logged with a time entry and resolution code. Reversible by default.
Live in two hours.
Connect, configure, go. No code, no long implementation, no automation engineer required.
Connect your PSA
OAuth in minutes. Neo ingests your ticket history.
Pick playbooks
Start with the biggest hour-burners from the Insights Report.
Go live in two hours
Start propose-only. Move to autonomous for work you trust.
Ready to run this with Neo?
14-day free trial. No credit card. Live in two hours.