Zorus endpoint counts and unblock requests, on the ticket.
Neo counts each customer's Zorus endpoints and works the unblock requests your users send.
What Neo does with Zorus.
Customers and endpoints
Neo counts endpoints per customer and reads their filtering state.
Unblock requests
Neo reads a user's request: the site, its categories and their reason.
Endpoint actions
Neo restarts the filtering service, or isolates and releases a device.
Concrete work Neo handles in Zorus.
Endpoint counts
Neo lists each customer's Zorus endpoints, enabled and in error.
Unblock request triage
Neo checks the site and escalates the ticket with its advice.
Filtering fix
Neo restarts the Zorus service on a device that stopped filtering.
Set it up with Neo.
Connect Zorus
Enter the credentials the Zorus card on Neo's Integrations page asks for. The setup guide shows where to find each one.
Start from a use case
Open the Zorus card's "What Neo can do" tab and press Set up with Neo on the job you want.
Build it with Neo Support
Neo Support picks the tools and the Zorus access the job needs, and builds the agent with you.
Questions about the Zorus integration.
What does Neo need to connect to Zorus?+
The credentials the Zorus card on Neo's Integrations page asks for, from your Zorus account. The setup guide shows where to find each one.
How do I set up one of these use cases?+
Connect Zorus, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.