Every billing and line question answered from ZOEY.
Neo finds the caller's ZOEY account, its services, suppliers and bills, and makes the change they confirm.
What Neo does with ZOEY.
Accounts
Neo finds the account by name, email or phone, with its balance and contacts.
Services
Neo reads each line's network, supplier, tariff, bolt-ons and contract.
Billing
Neo reads invoices, their lines and each service's charges.
Concrete work Neo handles in ZOEY.
Line fault tickets
Neo names the supplier that carries the line, such as Gamma or Giacom.
Bill queries
Neo compares this invoice's lines with the last one and explains the change.
Service changes
Neo adds a bolt-on, ceases a line or updates a contact once confirmed.
Set it up with Neo.
Connect ZOEY
Enter the credentials the ZOEY card on Neo's Integrations page asks for. The setup guide shows where to find each one.
Start from a use case
Open the ZOEY card's "What Neo can do" tab and press Set up with Neo on the job you want.
Build it with Neo Support
Neo Support picks the tools and the ZOEY access the job needs, and builds the agent with you.
Questions about the ZOEY integration.
What does Neo need to connect to ZOEY?+
The credentials the ZOEY card on Neo's Integrations page asks for, from your ZOEY account. The setup guide shows where to find each one.
How do I set up one of these use cases?+
Connect ZOEY, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.