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Integrations/WorkTime
Neo AgentWorkTime
HR & Business Apps integration

See how each technician spends their day, and rank the team.

Neo reads active, idle and productive time per technician from WorkTime and reports it.

01Capabilities

What Neo does with WorkTime.

01

Time per technician

Neo reads each technician's active and idle time for any period.

02

Productive time

Neo reads productive, unproductive and idle time per day and department.

03

Team records

Neo reads and updates departments, time off and holiday sets.

02Workflows

Concrete work Neo handles in WorkTime.

USE CASE

Weekly league table

A scheduled agent ranks technicians by time online and posts the table.

USE CASE

Time review per technician

Neo answers how long a technician was active on a day or week.

USE CASE

Unusual activity

Neo points out days with long active time and almost no idle time.

03Setup

Set it up with Neo.

01

Connect WorkTime

Enter the credentials the WorkTime card on Neo's Integrations page asks for. The setup guide shows where to find each one.

02

Start from a use case

Open the WorkTime card's "What Neo can do" tab and press Set up with Neo on the job you want.

03

Build it with Neo Support

Neo Support picks the tools and the WorkTime access the job needs, and builds the agent with you.

FAQ

Questions about the WorkTime integration.

What does Neo need to connect to WorkTime?+

The credentials the WorkTime card on Neo's Integrations page asks for, from your WorkTime account. The setup guide shows where to find each one.

How do I set up one of these use cases?+

Connect WorkTime, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.

Ready to wire up WorkTime?

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