Failed Veeam jobs retried before a technician looks.
Neo reads each console alarm and its job, retries it, checks the next run and resolves the alarm.
What Neo does with Veeam Service Provider Console.
Alarms
Neo reads each triggered alarm and resolves it once the job succeeds.
Jobs
Neo reads backup, agent and Microsoft 365 jobs and retries or starts them.
Provisioning
Neo creates and changes companies, quotas and Cloud Connect resources.
Concrete work Neo handles in Veeam Service Provider Console.
Failed job tickets
Neo retries the failed job and closes the ticket if the run succeeds.
Agent offline tickets
Neo restarts Veeam's services with your RMM and checks it reconnects.
New customer set-up
Neo creates the company and its backup resources in the console.
Set it up with Neo.
Connect Veeam Service Provider Console
Enter the credentials the Veeam Service Provider Console card on Neo's Integrations page asks for. The setup guide shows where to find each one.
Start from a use case
Open the Veeam Service Provider Console card's "What Neo can do" tab and press Set up with Neo on the job you want.
Build it with Neo Support
Neo Support picks the tools and the Veeam Service Provider Console access the job needs, and builds the agent with you.
Questions about the Veeam Service Provider Console integration.
What does Neo need to connect to Veeam Service Provider Console?+
The credentials the Veeam Service Provider Console card on Neo's Integrations page asks for, from your Veeam Service Provider Console account. The setup guide shows where to find each one.
How do I set up one of these use cases?+
Connect Veeam Service Provider Console, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.
Ready to wire up Veeam Service Provider Console?
14-day free trial. No credit card.