Ship and get back laptops without leaving the ticket.
Neo creates UPS shipping and return labels, tracks parcels and books pickups from the ticket.
What Neo does with UPS.
Shipping and return labels
Neo creates the label and puts its link and tracking number on the ticket.
Tracking
Neo reads where a parcel is, its delivery date and proof of delivery.
Rates, addresses and pickups
Neo checks an address, compares services and books a pickup.
Concrete work Neo handles in UPS.
Laptop return label
Neo has UPS email a return label to the user who leaves.
Send a laptop to a user
Neo creates the label to the user's address and notes it on the ticket.
Track shipments on tickets
A scheduled agent checks each tracking number and updates the ticket.
Set it up with Neo.
Connect UPS
Enter the credentials the UPS card on Neo's Integrations page asks for. The setup guide shows where to find each one.
Start from a use case
Open the UPS card's "What Neo can do" tab and press Set up with Neo on the job you want.
Build it with Neo Support
Neo Support picks the tools and the UPS access the job needs, and builds the agent with you.
Questions about the UPS integration.
What does Neo need to connect to UPS?+
The credentials the UPS card on Neo's Integrations page asks for, from your UPS account. The setup guide shows where to find each one.
How do I set up one of these use cases?+
Connect UPS, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.