Scheduling that schedules itself.
Neo sends TimeZest scheduling links at the right moment in the ticket lifecycle, with the right tech, and logs the result in your PSA.
What Neo does with TimeZest.
Sends links when it makes sense
Neo knows when a ticket needs a scheduled call and fires a TimeZest link to the right person, with the right tech's calendar.
Right tech, right skill
Selects the correct TimeZest appointment type based on the issue and the skills needed.
Reschedules without nagging
If the client doesn't book, Neo nudges them once and updates the PSA ticket with the current status.
Live in under an hour.
Connect, configure, go. No code, no long implementation.
Connect TimeZest
Authenticate with your TimeZest account. Neo picks up your appointment types and team calendars.
Define triggers
Tell Neo when a ticket should trigger a scheduling link. Issue type, status, or custom rules.
Go live
Neo starts sending scheduling links the moment it's enabled. Your techs stop copy-pasting URLs.
Questions about the TimeZest integration.
Does Neo understand our appointment types?+
Yes. Neo ingests your TimeZest appointment types and learns which one matches which ticket.
What if a tech's availability changes?+
TimeZest is the source of truth for availability. Neo defers to whatever your TimeZest calendar says.
Does Neo log the booking in the PSA?+
Yes. Every link send, booking, and no-show is recorded on the ticket with a time entry.
Ready to wire up TimeZest?
14-day free trial. No credit card. Live in under an hour, right inside your stack.