Set up and clear SkySwitch phones from the ticket.
Neo adds and removes users, extensions and numbers in SkySwitch, and counts seats.
What Neo does with SkySwitch.
Users and extensions
Neo adds, changes and removes users and their phones.
Phone numbers
Neo buys, routes, sets E911 for and releases a customer's numbers.
Seats
Neo counts each customer's extensions, numbers and free seats.
Concrete work Neo handles in SkySwitch.
Phone onboarding
Neo adds a new hire's extension, number and phone in SkySwitch.
Phone offboarding
Neo removes a leaver's extension and releases their number.
Seat report
Neo flags each customer's unused extensions, seats and numbers.
Set it up with Neo.
Connect SkySwitch
Enter the credentials the SkySwitch card on Neo's Integrations page asks for. The setup guide shows where to find each one.
Start from a use case
Open the SkySwitch card's "What Neo can do" tab and press Set up with Neo on the job you want.
Build it with Neo Support
Neo Support picks the tools and the SkySwitch access the job needs, and builds the agent with you.
Questions about the SkySwitch integration.
What does Neo need to connect to SkySwitch?+
The credentials the SkySwitch card on Neo's Integrations page asks for, from your SkySwitch account. The setup guide shows where to find each one.
How do I set up one of these use cases?+
Connect SkySwitch, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.