Research ScoutDNS review requests on the ticket.
Neo reads each customer's ScoutDNS query logs and lists, and researches the sites users ask to unblock.
What Neo does with ScoutDNS.
Query logs and threats
Neo reads what ScoutDNS blocked for a customer, and why.
Clients and organizations
Neo looks up roaming clients, locations and networks per customer.
Allow and block lists
Neo adds a domain to a customer's allow or block list.
Concrete work Neo handles in ScoutDNS.
Review request research
Neo checks a blocked domain and notes why on the review ticket.
Ask about a customer
Ask Neo in chat for a customer's roaming clients or locations.
Allow an approved site
Neo adds the approved domain to the customer's allow list.
Set it up with Neo.
Connect ScoutDNS
Enter the credentials the ScoutDNS card on Neo's Integrations page asks for. The setup guide shows where to find each one.
Start from a use case
Open the ScoutDNS card's "What Neo can do" tab and press Set up with Neo on the job you want.
Build it with Neo Support
Neo Support picks the tools and the ScoutDNS access the job needs, and builds the agent with you.
Questions about the ScoutDNS integration.
What does Neo need to connect to ScoutDNS?+
The credentials the ScoutDNS card on Neo's Integrations page asks for, from your ScoutDNS account. The setup guide shows where to find each one.
How do I set up one of these use cases?+
Connect ScoutDNS, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.