Set up and clear Access4 phones from the ticket.
Neo adds and removes users, Teams calling and phone numbers in SASBOSS for each customer.
What Neo does with SASBOSS.
Users and Teams calling
Neo sets up, changes, suspends and removes users' services.
Phone numbers
Neo allocates numbers to a customer's site and takes them back.
Routing and records
Neo changes forwarding and reads call records and bills.
Concrete work Neo handles in SASBOSS.
Phone onboarding
Neo allocates a number and sets up a new hire's phone or Teams calling.
Phone offboarding
Neo removes a leaver's service and takes their number back.
Number changes
Neo adds numbers to a customer's site or removes them on request.
Set it up with Neo.
Connect SASBOSS
Enter the credentials the SASBOSS card on Neo's Integrations page asks for. The setup guide shows where to find each one.
Start from a use case
Open the SASBOSS card's "What Neo can do" tab and press Set up with Neo on the job you want.
Build it with Neo Support
Neo Support picks the tools and the SASBOSS access the job needs, and builds the agent with you.
Questions about the SASBOSS integration.
What does Neo need to connect to SASBOSS?+
The credentials the SASBOSS card on Neo's Integrations page asks for, from your SASBOSS account. The setup guide shows where to find each one.
How do I set up one of these use cases?+
Connect SASBOSS, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.