Page a technician, and know when they saw it.
Neo sends Pushover alerts for urgent tickets and checks that each one was acknowledged.
What Neo does with Pushover.
Urgent alerts
Neo pushes a message that repeats until a technician acknowledges it.
Acknowledgement check
Neo reads who acknowledged an alert and when, or that nobody did.
On-call groups and team
Neo adds, removes, pauses and resumes members of a group or your team.
Concrete work Neo handles in Pushover.
Page on a P1 ticket
An agent pages the on-call technician when an urgent ticket arrives.
Nobody acknowledged
Neo pages the next person and notes the ticket when no one answered.
Switch who is on call
Neo swaps the technicians in your on-call delivery group.
Set it up with Neo.
Connect Pushover
Enter the credentials the Pushover card on Neo's Integrations page asks for. The setup guide shows where to find each one.
Start from a use case
Open the Pushover card's "What Neo can do" tab and press Set up with Neo on the job you want.
Build it with Neo Support
Neo Support picks the tools and the Pushover access the job needs, and builds the agent with you.
Questions about the Pushover integration.
What does Neo need to connect to Pushover?+
The credentials the Pushover card on Neo's Integrations page asks for, from your Pushover account. The setup guide shows where to find each one.
How do I set up one of these use cases?+
Connect Pushover, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.