Your clients' RAS farms run from the ticket.
Neo reads farm and host health, drains hosts, logs off sessions and publishes applications.
What Neo does with Parallels RAS.
Farm health
Neo reads sites, brokers, gateways, session hosts and licence use.
Sessions
Neo finds a user's session, then disconnects or logs it off.
Publishing
Neo publishes, disables and unpublishes applications and desktops.
Concrete work Neo handles in Parallels RAS.
Host maintenance
Neo drains a session host, waits for users to leave, then enables it.
Stuck session
Neo finds the user's session and logs it off or disconnects it.
App requests
Neo publishes an application to a group, after approval if the agent asks.
Set it up with Neo.
Connect Parallels RAS
Enter the credentials the Parallels RAS card on Neo's Integrations page asks for. The setup guide shows where to find each one.
Start from a use case
Open the Parallels RAS card's "What Neo can do" tab and press Set up with Neo on the job you want.
Build it with Neo Support
Neo Support picks the tools and the Parallels RAS access the job needs, and builds the agent with you.
Questions about the Parallels RAS integration.
What does Neo need to connect to Parallels RAS?+
The credentials the Parallels RAS card on Neo's Integrations page asks for, from your Parallels RAS account. The setup guide shows where to find each one.
How do I set up one of these use cases?+
Connect Parallels RAS, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.