Check the network before you touch the ticket.
Neo reads Omada sites, devices and clients on a Cloud-Based or self-hosted controller, and acts as you allow.
What Neo does with TP-Link Omada.
Cloud-Based or self-hosted
Omada Cloud-Based Controllers, and Software or OC controllers through cloud access.
Every customer and site
Neo reads devices, their state, alerts and WAN health.
The client behind the ticket
Neo finds the client, its access point and its connection history.
Concrete work Neo handles in TP-Link Omada.
"WiFi is slow"
Neo checks the WAN, the access point's load and the client's signal, and notes it.
Device offline alerts
Neo checks the device's switch port, power-cycles its PoE port when allowed, notes it.
Guest vouchers
Neo creates hotspot vouchers for a visitor or an event.
Set it up with Neo.
Connect TP-Link Omada
Enter the credentials the TP-Link Omada card on Neo's Integrations page asks for. The setup guide shows where to find each one.
Start from a use case
Open the TP-Link Omada card's "What Neo can do" tab and press Set up with Neo on the job you want.
Build it with Neo Support
Neo Support picks the tools and the TP-Link Omada access the job needs, and builds the agent with you.
Questions about the TP-Link Omada integration.
What does Neo need to connect to TP-Link Omada?+
The credentials the TP-Link Omada card on Neo's Integrations page asks for, from your TP-Link Omada account. The setup guide shows where to find each one.
How do I set up one of these use cases?+
Connect TP-Link Omada, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.