Okta accounts, apps and MFA, handled from the ticket.
Neo creates and offboards Okta users, resets passwords and MFA, and assigns apps per customer.
What Neo does with Okta.
User lifecycle
Neo creates, activates, suspends and deactivates Okta users.
Apps and licences
Neo assigns SSO apps and the licences they provision.
Sign-in support
Neo resets passwords and MFA and reads the System Log.
Concrete work Neo handles in Okta.
New hire onboarding
Neo creates the Okta user, adds their groups and assigns their apps.
Offboarding
Neo deactivates the leaver, clears their sessions and removes their apps.
Locked out or lost MFA
Neo finds why in the System Log, then unlocks or resets.
Set it up with Neo.
Connect Okta
Enter the credentials the Okta card on Neo's Integrations page asks for. The setup guide shows where to find each one.
Start from a use case
Open the Okta card's "What Neo can do" tab and press Set up with Neo on the job you want.
Build it with Neo Support
Neo Support picks the tools and the Okta access the job needs, and builds the agent with you.
Questions about the Okta integration.
What does Neo need to connect to Okta?+
The credentials the Okta card on Neo's Integrations page asks for, from your Okta account. The setup guide shows where to find each one.
How do I set up one of these use cases?+
Connect Okta, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.