NinjaOne alerts, resolved before anyone sees them.
Neo reads NinjaOne alerts, picks the right script from your library, runs it on the endpoint, and closes the loop in your PSA.
What Neo does with NinjaOne.
Alert classification
Ingests NinjaOne alerts, correlates them with PSA tickets, and classifies the issue before anyone opens the queue.
Picks the right script
Searches your NinjaOne script library for the closest match to the symptom, runs it on the affected endpoint.
Fixes and closes
Clears stale DHCP, restarts services, reboots safely, then posts the outcome back to the PSA ticket and closes it.
Concrete work Neo handles in NinjaOne.
Low disk remediation
Identifies the largest offenders, clears temp and update caches, validates free space before closing.
Spooler hangs
Runs the stop-start-flush sequence on the print spooler, reconnects queues, verifies the fix.
Patch follow-up
Detects failed patches, retries, and raises a ticket with full context if a human needs to step in.
Duplicate suppression
Groups related alerts into a single incident so your techs see one actionable item, not ten.
Live in under an hour.
Connect, configure, go. No code, no long implementation.
Connect NinjaOne
Authenticate with a NinjaOne API client. Scope permissions per device or client if you need to.
Map your script library
Neo indexes your custom scripts and built-in actions. You confirm which ones are safe to autorun.
Go live
Start with propose-only. Flip low-risk scripts to autonomous as you build trust. Live in an hour.
Questions about the NinjaOne integration.
Does Neo use my existing NinjaOne scripts?+
Yes. Neo indexes your script library and picks from what you've already built. It doesn't ship its own scripts by default.
Is it safe to let Neo run scripts autonomously?+
Yes, for the scripts you whitelist. Destructive or sensitive scripts stay gated on tech approval.
Does Neo close the PSA ticket afterward?+
Yes. Neo posts the script output, sets the resolution, logs time, and closes the ticket in your PSA.
Ready to wire up NinjaOne?
14-day free trial. No credit card. Live in under an hour, right inside your stack.