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Integrations/myITprocess
Neo AgentmyITprocess
Customer Success integration

Reviews, roadmaps and QBRs, read from myITprocess.

Neo reads reviews, findings, recommendations and meetings. It changes nothing in myITprocess.

01Capabilities

What Neo does with myITprocess.

01

Reviews and findings

Neo reads each review's status, owners and due dates, and its findings.

02

Roadmap

Neo reads recommendations with budget, status, priority and initiative.

03

QBR meetings

Neo reads upcoming and past meetings and the items on their agenda.

02Workflows

Concrete work Neo handles in myITprocess.

USE CASE

QBR prep

Neo drafts a QBR brief from the client's findings, roadmap and score.

USE CASE

Overdue reviews

Neo lists each client's categories up for review and its last review date.

USE CASE

Roadmap to the PSA

Neo compares accepted recommendations with your PSA opportunities.

03Setup

Set it up with Neo.

01

Connect myITprocess

Enter the credentials the myITprocess card on Neo's Integrations page asks for. The setup guide shows where to find each one.

02

Start from a use case

Open the myITprocess card's "What Neo can do" tab and press Set up with Neo on the job you want.

03

Build it with Neo Support

Neo Support picks the tools and the myITprocess access the job needs, and builds the agent with you.

FAQ

Questions about the myITprocess integration.

What does Neo need to connect to myITprocess?+

The credentials the myITprocess card on Neo's Integrations page asks for, from your myITprocess account. The setup guide shows where to find each one.

How do I set up one of these use cases?+

Connect myITprocess, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.

Ready to wire up myITprocess?

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