Reported phish and held mail, worked from the ticket.
Neo finds the email in Mimecast, judges it from the evidence, and releases or blocks it.
What Neo does with Mimecast.
Find the email
Neo finds an email in Message Finder, the held queue or threat events.
Judge the evidence
Neo reads URL, attachment and impersonation results for a reported email.
Release or block
Neo blocks a sender or URL, and releases held mail after a technician approves.
Concrete work Neo handles in Mimecast.
Reported phishing
Neo judges the reported email, finds who clicked and blocks the sender.
"My email never arrived"
Neo reads why the email was held and releases it after approval.
Remove a malicious email
Neo removes the email from every mailbox after a technician approves.
Set it up with Neo.
Connect Mimecast
Enter the credentials the Mimecast card on Neo's Integrations page asks for. The setup guide shows where to find each one.
Start from a use case
Open the Mimecast card's "What Neo can do" tab and press Set up with Neo on the job you want.
Build it with Neo Support
Neo Support picks the tools and the Mimecast access the job needs, and builds the agent with you.
Questions about the Mimecast integration.
What does Neo need to connect to Mimecast?+
The credentials the Mimecast card on Neo's Integrations page asks for, from your Mimecast account. The setup guide shows where to find each one.
How do I set up one of these use cases?+
Connect Mimecast, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.