Integrations/Microsoft Teams
COMMUNICATION INTEGRATION

Approvals, status, and queries, right in Teams.

Neo lives in Microsoft Teams. Your techs approve actions, monitor automations, and query Neo from the channels they already work in.

01Capabilities

What Neo does with Microsoft Teams.

01
APPROVALS

Adaptive card approvals

Neo posts adaptive cards for any action that needs a tech's call. Approve, edit, or reject inline.

02
STATUS

Ops channel updates

Active jobs, completions, and escalations land in your ops channel with context and ticket links.

03
QUERIES

Chat with Neo

Ask Neo for a ticket summary, run an automation, or escalate to a human, all from inside Teams.

02Setup

Live in under an hour.

Connect, configure, go. No code, no long implementation.

01

Install the Teams app

Admin-installed via the Teams admin center or sideloaded for a pilot team.

02

Assign channels

Pick the channels Neo posts to. Everything else stays silent.

03

Go live

Approvals and status start flowing the moment the app is pinned.

FAQ

Questions about the Microsoft Teams integration.

Does Neo work in Teams chat and channels?+

Both. Techs can DM Neo for quick actions or use the channel for team-wide approvals.

Is it safe for tenant isolation?+

Yes. Neo's Teams app is scoped to your tenant only, no cross-tenant access.

Can we restrict Neo from sensitive channels?+

Yes. Add Neo only to the channels you want. It has zero visibility elsewhere.

Ready to wire up Microsoft Teams?

14-day free trial. No credit card. Live in under an hour, right inside your stack.