Integrations/Microsoft Exchange
EMAIL INTEGRATION

On-prem Exchange, automated end-to-end.

Neo manages mailboxes, permissions, and distribution groups on on-prem Exchange, with hybrid awareness for migrations and coexistence.

01Capabilities

What Neo does with Microsoft Exchange.

01
MAILBOXES

Create, disable, delegate

Provisions user and shared mailboxes, disables on offboarding, delegates access according to your policy.

02
PERMISSIONS

Full access and Send-As

Adds and removes Full Access, Send-As, and Send-on-Behalf permissions from tickets, no remoting in.

03
DL MANAGEMENT

Distribution groups

Creates DLs, manages membership, converts to mail-enabled security groups, cleans up stale lists.

02Workflows

Concrete work Neo handles in Microsoft Exchange.

NEW MAILBOX

Mailbox provisioning

Creates the mailbox, applies quotas and policies, assigns delegates, and verifies connectivity.

SHARED MAILBOX

Shared mailbox access

Adds or removes Full Access and Send-As permissions for any shared mailbox referenced in the ticket.

OFFBOARDING

Mailbox offboarding

Converts to shared, delegates to the manager, applies retention hold, and documents the action.

HYBRID

Hybrid coexistence

Neo understands hybrid topologies and routes each action to the right side of the org, on-prem or Exchange Online.

03Setup

Live in under an hour.

Connect, configure, go. No code, no long implementation.

01

Deploy the connector

Runs in the client's network with access to Exchange Management Shell. No inbound exposure.

02

Map environments

Neo indexes your Exchange orgs, including hybrid deployments, so every action lands correctly.

03

Go live

Mailbox tickets start resolving end-to-end. Your techs stop writing one-off PowerShell.

FAQ

Questions about the Microsoft Exchange integration.

Does it work with hybrid Exchange?+

Yes. Neo handles hybrid topologies and routes each action to the correct side, on-prem or Exchange Online.

Do we need to expose Exchange to the internet?+

No. The connector runs inside the client's network. Nothing inbound is required.

Which versions are supported?+

Exchange Server 2016, 2019, and Subscription Edition are supported via Exchange Management Shell.

Ready to wire up Microsoft Exchange?

14-day free trial. No credit card. Live in under an hour, right inside your stack.