Integrations/Microsoft Active Directory
IDENTITY INTEGRATION

On-prem AD, automated alongside the cloud.

Neo reaches into on-prem Active Directory to create users, manage groups, and reset passwords, then writes the action back to the PSA.

01Capabilities

What Neo does with Microsoft Active Directory.

01
USERS

AD user provisioning

Creates and disables AD users via your domain controllers, with hybrid sync awareness for Entra Connect.

02
GROUPS

Group membership

Manages security group membership per your client's AD structure. No more logging into each DC.

03
PASSWORDS

Password resets

Resets AD passwords, forces change-at-next-logon, hands the temp password to the user securely.

02Workflows

Concrete work Neo handles in Microsoft Active Directory.

ONBOARDING

Hybrid onboarding

Creates the AD user, puts them in the right OUs and groups, waits for sync to Entra, verifies license assignment.

OFFBOARDING

Hybrid offboarding

Disables the AD user, removes groups, moves to the offboarded OU, and verifies sync.

PASSWORDS

Secure password handoff

Resets the password and delivers it through Password Push or the client's preferred secure channel.

HEALTH

AD hygiene sweeps

Flags stale accounts, empty groups, and misplaced users, queued for a quick tech review.

03Setup

Live in under an hour.

Connect, configure, go. No code, no long implementation.

01

Deploy the connector

Lightweight agent on a domain-joined host. Runs in your network, never exposes AD to the internet.

02

Map clients to domains

Neo links each PSA client to their AD environment with the OUs and groups you care about.

03

Go live

Your team stops remoting into domain controllers for routine user work.

FAQ

Questions about the Microsoft Active Directory integration.

Does Neo require exposing AD to the internet?+

No. The connector runs inside the client's network and calls out to Neo. No inbound exposure required.

How does it work with hybrid Entra Connect?+

Neo is hybrid-aware. It acts on AD, waits for sync, and verifies the result in Entra before closing.

Which PowerShell modules are used?+

Standard ActiveDirectory module via the connector. No scripts you have to maintain on the domain controller.

Ready to wire up Microsoft Active Directory?

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