Catch the ticket time nobody logged.
Neo reads what your technicians worked on in ManicTime and compares it with the time logged in your PSA.
What Neo does with ManicTime.
Timelines
Neo reads each technician's applications, windows and tabs over time.
Time per ticket
Neo finds ticket numbers in window titles and adds up the minutes.
Tags
Neo reads, adds and changes tags on your team's time.
Concrete work Neo handles in ManicTime.
Missing time entries
Neo lists ticket work in ManicTime with no matching PSA time entry.
Daily time check
Neo tells each technician which tickets still need their time logged.
Time entry drafts
Neo adds the missing time entry to the ticket, with your approval.
Set it up with Neo.
Connect ManicTime
Enter the credentials the ManicTime card on Neo's Integrations page asks for. The setup guide shows where to find each one.
Start from a use case
Open the ManicTime card's "What Neo can do" tab and press Set up with Neo on the job you want.
Build it with Neo Support
Neo Support picks the tools and the ManicTime access the job needs, and builds the agent with you.
Questions about the ManicTime integration.
What does Neo need to connect to ManicTime?+
The credentials the ManicTime card on Neo's Integrations page asks for, from your ManicTime account. The setup guide shows where to find each one.
How do I set up one of these use cases?+
Connect ManicTime, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.