Allow and block lists changed straight from the ticket.
Neo adds Mailprotector allow and block rules, releases held mail and keeps user syncs up to date.
What Neo does with Mailprotector.
Sender rules
Neo allows or blocks a sender or domain for a user, domain or customer.
Quarantine
Neo finds held mail in the quarantine and releases it to the user.
User sync
Neo checks each domain's user sync, turns it on and sets how often it runs.
Concrete work Neo handles in Mailprotector.
Block a sender
Neo blocks the sender or domain a ticket reports for that customer.
Allow a sender
Neo allows a trusted sender, then releases the mail it held.
New user not filtered
Neo checks the user sync and adds the user if needed.
Set it up with Neo.
Connect Mailprotector
Enter the credentials the Mailprotector card on Neo's Integrations page asks for. The setup guide shows where to find each one.
Start from a use case
Open the Mailprotector card's "What Neo can do" tab and press Set up with Neo on the job you want.
Build it with Neo Support
Neo Support picks the tools and the Mailprotector access the job needs, and builds the agent with you.
Questions about the Mailprotector integration.
What does Neo need to connect to Mailprotector?+
The credentials the Mailprotector card on Neo's Integrations page asks for, from your Mailprotector account. The setup guide shows where to find each one.
How do I set up one of these use cases?+
Connect Mailprotector, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.