Work a ticket's device in your Level RMM.
Neo reads a customer's Level devices, alerts and patches, tags them, and runs your automations.
What Neo does with Level.
Inventory
Neo reads hardware, OS, disks, network and security per device.
Alerts and patches
Neo reads alerts and pending or failed updates, and resolves alerts.
Automations
Neo runs your Level automations on a device and reads each step's output.
Concrete work Neo handles in Level.
Asset context on tickets
Neo finds the user's device and adds its health to the ticket.
Remediation scripts
Neo runs the fix automation on the device and reports its output.
Tags and custom fields
Neo tags devices and sets custom fields for your automations.
Set it up with Neo.
Connect Level
Enter the credentials the Level card on Neo's Integrations page asks for. The setup guide shows where to find each one.
Start from a use case
Open the Level card's "What Neo can do" tab and press Set up with Neo on the job you want.
Build it with Neo Support
Neo Support picks the tools and the Level access the job needs, and builds the agent with you.
Questions about the Level integration.
What does Neo need to connect to Level?+
The credentials the Level card on Neo's Integrations page asks for, from your Level account. The setup guide shows where to find each one.
How do I set up one of these use cases?+
Connect Level, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.