Lenovo's own warranty data for every serial.
Neo reads Lenovo warranty and service coverage, with end dates, straight from Lenovo.
What Neo does with Lenovo.
Warranty by serial
Neo reads coverage, each warranty's type and end date, for one or many serials.
Service contracts
Neo reads the service contracts on a machine, with their SLA and status.
Product and parts
Neo reads the model, its parts, accessories and drivers.
Concrete work Neo handles in Lenovo.
Lifecycle dashboard
Neo shows each client's Lenovo hardware with live warranty end dates.
Renewal planning
Neo lists the machines whose warranty ends next quarter, per client.
Hardware fault ticket
Neo checks the machine's warranty before the technician calls Lenovo.
Set it up with Neo.
Connect Lenovo
Enter the credentials the Lenovo card on Neo's Integrations page asks for. The setup guide shows where to find each one.
Start from a use case
Open the Lenovo card's "What Neo can do" tab and press Set up with Neo on the job you want.
Build it with Neo Support
Neo Support picks the tools and the Lenovo access the job needs, and builds the agent with you.
Questions about the Lenovo integration.
What does Neo need to connect to Lenovo?+
The credentials the Lenovo card on Neo's Integrations page asks for, from your Lenovo account. The setup guide shows where to find each one.
How do I set up one of these use cases?+
Connect Lenovo, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.