Release a user's blocked email from the ticket.
Neo finds the IRONSCALES incident behind a blocked email, checks it, and releases or removes it.
What Neo does with IRONSCALES.
Incidents
Neo reads an incident's sender, links, attachments and verdicts.
Classify and release
Neo classifies an incident safe to release its mail, or phishing.
Allow list
Neo adds and removes allow list entries for a sender, domain or IP.
Concrete work Neo handles in IRONSCALES.
Release a blocked email
Neo finds the email a user reports, checks it, and releases it.
Check a reported email
Neo reads the sender, links and verdicts of an email a user reported.
Find a user's blocked mail
Neo finds the incident that holds the mail a ticket names.
Set it up with Neo.
Connect IRONSCALES
Enter the credentials the IRONSCALES card on Neo's Integrations page asks for. The setup guide shows where to find each one.
Start from a use case
Open the IRONSCALES card's "What Neo can do" tab and press Set up with Neo on the job you want.
Build it with Neo Support
Neo Support picks the tools and the IRONSCALES access the job needs, and builds the agent with you.
Questions about the IRONSCALES integration.
What does Neo need to connect to IRONSCALES?+
The credentials the IRONSCALES card on Neo's Integrations page asks for, from your IRONSCALES account. The setup guide shows where to find each one.
How do I set up one of these use cases?+
Connect IRONSCALES, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.