Triage reported email with INKY's own verdict.
Neo reads INKY's analysis of a reported email, closes the report, and manages allow and block lists.
What Neo does with INKY.
Message analysis
Neo reads INKY's verdict, reasons, delivery target, links and attachments.
Reported mail
Neo confirms or rejects a user's report and resolves it in INKY.
Allow and block lists
Neo adds a sender to a client's allow or block list.
Concrete work Neo handles in INKY.
Report ticket triage
Neo adds INKY's verdict, reasons and delivery target to the report ticket.
Close the report
Neo confirms a safe report and notes in INKY that the review is done.
Allow or block a sender
Neo adds the ticket's sender to the client's allow or block list.
Set it up with Neo.
Connect INKY
Enter the credentials the INKY card on Neo's Integrations page asks for. The setup guide shows where to find each one.
Start from a use case
Open the INKY card's "What Neo can do" tab and press Set up with Neo on the job you want.
Build it with Neo Support
Neo Support picks the tools and the INKY access the job needs, and builds the agent with you.
Questions about the INKY integration.
What does Neo need to connect to INKY?+
The credentials the INKY card on Neo's Integrations page asks for, from your INKY account. The setup guide shows where to find each one.
How do I set up one of these use cases?+
Connect INKY, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.