HPE warranty and support coverage by serial number.
Neo reads HPE warranty and support end dates by serial, adds devices and opens HPE support cases.
What Neo does with HPE GreenLake.
Warranty and support
Neo reads each HPE device's support level, contract and end date.
Devices and subscriptions
Neo lists devices per customer, adds them by serial and reads subscriptions.
Support cases
Neo opens and follows HPE support cases and wellness events.
Concrete work Neo handles in HPE GreenLake.
Warranty planning
Neo lists servers and switches whose HPE support ends this quarter.
Check one device
Neo looks up a serial's HPE coverage and notes it on the ticket.
Unverified coverage
Neo marks a device HPE gives no coverage for as not verified.
Set it up with Neo.
Connect HPE GreenLake
Enter the credentials the HPE GreenLake card on Neo's Integrations page asks for. The setup guide shows where to find each one.
Start from a use case
Open the HPE GreenLake card's "What Neo can do" tab and press Set up with Neo on the job you want.
Build it with Neo Support
Neo Support picks the tools and the HPE GreenLake access the job needs, and builds the agent with you.
Questions about the HPE GreenLake integration.
What does Neo need to connect to HPE GreenLake?+
The credentials the HPE GreenLake card on Neo's Integrations page asks for, from your HPE GreenLake account. The setup guide shows where to find each one.
How do I set up one of these use cases?+
Connect HPE GreenLake, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.