8x8 users set up and removed with the ticket.
Neo creates, changes and deactivates 8x8 users, manages ring groups and reads numbers and sites.
What Neo does with 8x8.
Users
Neo creates 8x8 users with a site, licence and number, and updates them.
Ring groups
Neo adds, reorders and removes ring group members.
Numbers and sites
Neo reads free numbers, sites and addresses for a new user.
Concrete work Neo handles in 8x8.
New starter
Neo creates the 8x8 user and adds them to their team's ring group.
Leaver
Neo deactivates the 8x8 user and takes them out of ring groups.
User changes
Neo updates a user's name, department, title or number.
Set it up with Neo.
Connect 8x8
Enter the credentials the 8x8 card on Neo's Integrations page asks for. The setup guide shows where to find each one.
Start from a use case
Open the 8x8 card's "What Neo can do" tab and press Set up with Neo on the job you want.
Build it with Neo Support
Neo Support picks the tools and the 8x8 access the job needs, and builds the agent with you.
Questions about the 8x8 integration.
What does Neo need to connect to 8x8?+
The credentials the 8x8 card on Neo's Integrations page asks for, from your 8x8 account. The setup guide shows where to find each one.
How do I set up one of these use cases?+
Connect 8x8, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.