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Integrations/Discord
Neo AgentDiscord
Chat & Alerting integration

Your team's Discord, in every Neo workflow.

Neo posts messages and approval requests in your Discord channels and DMs, and reads the answers.

01Capabilities

What Neo does with Discord.

01

Messages

Neo posts in a channel or a thread, or messages a person directly.

02

Approval requests

Neo asks in Discord and reads the approver's reaction on a later run.

03

Server admin

Neo reads and manages channels, members, roles and invites.

02Workflows

Concrete work Neo handles in Discord.

USE CASE

Ticket alerts in Discord

An agent posts each urgent ticket in your team's channel.

USE CASE

Approvals in Discord

Neo asks your approvers in Discord and acts on their answer on its next run.

USE CASE

Message a technician

Neo sends a technician a direct message about a ticket that needs them.

03Setup

Set it up with Neo.

01

Connect Discord

Enter the credentials the Discord card on Neo's Integrations page asks for. The setup guide shows where to find each one.

02

Start from a use case

Open the Discord card's "What Neo can do" tab and press Set up with Neo on the job you want.

03

Build it with Neo Support

Neo Support picks the tools and the Discord access the job needs, and builds the agent with you.

FAQ

Questions about the Discord integration.

What does Neo need to connect to Discord?+

The credentials the Discord card on Neo's Integrations page asks for, from your Discord account. The setup guide shows where to find each one.

How do I set up one of these use cases?+

Connect Discord, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.

Ready to wire up Discord?

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