Integrations/Dell Warranty
Neo AgentDell Warranty
Customer Success integration

Know when each Dell server leaves warranty.

Neo reads Dell's warranty and support coverage for each service tag, live from Dell's API.

01Capabilities

What Neo does with Dell Warranty.

01

Coverage by service tag

Neo reads each entitlement, its service level and its end date.

02

100 tags in one call

Neo checks a whole customer's Dell hardware at once.

03

Model, ship date and parts

Neo reads what the system is, when it shipped and its parts.

02Workflows

Concrete work Neo handles in Dell Warranty.

USE CASE

Warranty planning dashboard

A dashboard shows per customer which servers leave warranty each quarter.

USE CASE

Warranty on the ticket

An agent notes a Dell device's coverage and end date on its ticket.

USE CASE

Expiry tickets

A scheduled agent opens a ticket before a server's support ends.

03Setup

Set it up with Neo.

01

Connect Dell Warranty

Enter the credentials the Dell Warranty card on Neo's Integrations page asks for. The setup guide shows where to find each one.

02

Start from a use case

Open the Dell Warranty card's "What Neo can do" tab and press Set up with Neo on the job you want.

03

Build it with Neo Support

Neo Support picks the tools and the Dell Warranty access the job needs, and builds the agent with you.

FAQ

Questions about the Dell Warranty integration.

What does Neo need to connect to Dell Warranty?+

The credentials the Dell Warranty card on Neo's Integrations page asks for, from your Dell Warranty account. The setup guide shows where to find each one.

How do I set up one of these use cases?+

Connect Dell Warranty, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.

Ready to wire up Dell Warranty?

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