Datto EDR and AV alerts, worked from the ticket.
Neo reads the alert, quarantined file and device behind a ticket. Restores and responses need approval.
What Neo does with Datto EDR.
Alerts and quarantine
Neo reads the alert, the quarantined file and its reputation.
Devices and policies
Neo reads devices, organizations, exclusions and policies.
Response actions
Neo scans a device, and isolates it after a technician approves.
Concrete work Neo handles in Datto EDR.
False positive check
Neo judges a Datto AV quarantine and restores the file after approval.
Isolate a device
Neo isolates an infected device after a technician approves.
Alert notes
Neo comments on the alert and archives it when the work is done.
Set it up with Neo.
Connect Datto EDR
Enter the credentials the Datto EDR card on Neo's Integrations page asks for. The setup guide shows where to find each one.
Start from a use case
Open the Datto EDR card's "What Neo can do" tab and press Set up with Neo on the job you want.
Build it with Neo Support
Neo Support picks the tools and the Datto EDR access the job needs, and builds the agent with you.
Questions about the Datto EDR integration.
What does Neo need to connect to Datto EDR?+
The credentials the Datto EDR card on Neo's Integrations page asks for, from your Datto EDR account. The setup guide shows where to find each one.
How do I set up one of these use cases?+
Connect Datto EDR, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.