Verify end users and grant JIT admin, from the ticket.
Neo verifies end users, manages just-in-time admin accounts and reads CyberQP customers.
What Neo does with CyberQP.
Identity verification
Neo sends the end user a push; CyberQP adds the result to the ticket.
Just-in-time admin
Neo creates, enables, disables and removes JIT admin accounts.
Customers and agents
Neo finds the customer, its agent GUID and the install token.
Concrete work Neo handles in CyberQP.
Password reset requests
Neo sends the requester a verification push before a technician resets anything.
Temporary admin access
Neo gives a technician JIT admin for the ticket and ends it after.
Agent install details
When a technician asks, Neo gives the install token and the customer GUID.
Set it up with Neo.
Connect CyberQP
Enter the credentials the CyberQP card on Neo's Integrations page asks for. The setup guide shows where to find each one.
Start from a use case
Open the CyberQP card's "What Neo can do" tab and press Set up with Neo on the job you want.
Build it with Neo Support
Neo Support picks the tools and the CyberQP access the job needs, and builds the agent with you.
Questions about the CyberQP integration.
What does Neo need to connect to CyberQP?+
The credentials the CyberQP card on Neo's Integrations page asks for, from your CyberQP account. The setup guide shows where to find each one.
How do I set up one of these use cases?+
Connect CyberQP, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.