Every failed backup explained before you open the console.
Neo reads each Cove device's sessions and errors, starts backups through your RMM and flags reboots.
What Neo does with Cove Data Protection.
Backup status
Neo reads each device's last session, its errors and last success.
Devices and customers
Neo changes a device's profile, retention policy and labels.
Restart a backup
Neo starts the backup or the Backup Manager service with your RMM.
Concrete work Neo handles in Cove Data Protection.
Failed backup tickets
Neo finds the device, notes why the backup failed and what to do.
Stopped backup service
Neo restarts Backup Manager with your RMM and checks the next run.
Reboot needed
Neo tells the technician when a pending reboot blocks the backup.
Set it up with Neo.
Connect Cove Data Protection
Enter the credentials the Cove Data Protection card on Neo's Integrations page asks for. The setup guide shows where to find each one.
Start from a use case
Open the Cove Data Protection card's "What Neo can do" tab and press Set up with Neo on the job you want.
Build it with Neo Support
Neo Support picks the tools and the Cove Data Protection access the job needs, and builds the agent with you.
Questions about the Cove Data Protection integration.
What does Neo need to connect to Cove Data Protection?+
The credentials the Cove Data Protection card on Neo's Integrations page asks for, from your Cove Data Protection account. The setup guide shows where to find each one.
How do I set up one of these use cases?+
Connect Cove Data Protection, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.