Act on your VDI alerts from the ticket.
Neo reads ControlUp alerts and statistics, adds and removes machines, and mutes alerts and automations.
What Neo does with ControlUp.
Alerts and stats
Neo reads the trigger, load and logon times behind a ticket.
Machines
Neo adds, moves and removes the machines ControlUp monitors.
Mute and automate
Neo mutes a machine's alerts and switches automations on and off.
Concrete work Neo handles in ControlUp.
Alert triage
An agent reads the stats behind a ControlUp alert and notes the cause.
Maintenance mute
An agent mutes a machine's alerts for its maintenance, then unmutes it.
Machine onboarding
An agent adds a new server to ControlUp monitoring from its ticket.
Set it up with Neo.
Connect ControlUp
Enter the credentials the ControlUp card on Neo's Integrations page asks for. The setup guide shows where to find each one.
Start from a use case
Open the ControlUp card's "What Neo can do" tab and press Set up with Neo on the job you want.
Build it with Neo Support
Neo Support picks the tools and the ControlUp access the job needs, and builds the agent with you.
Questions about the ControlUp integration.
What does Neo need to connect to ControlUp?+
The credentials the ControlUp card on Neo's Integrations page asks for, from your ControlUp account. The setup guide shows where to find each one.
How do I set up one of these use cases?+
Connect ControlUp, open its "What Neo can do" tab in the Neo dashboard and press Set up with Neo on the use case. Neo Support builds the agent with you.