Automate scripts, run end-to-end.
Neo reads ConnectWise Automate alerts, picks the right script, runs it on the endpoint, and closes out the PSA ticket.
What Neo does with ConnectWise Automate.
Automate alerts, classified
Ingests Automate alerts, correlates with ConnectWise PSA tickets, and classifies the issue instantly.
Right script from your library
Searches your existing Automate scripts and EDFs for the closest match, runs it on the affected endpoint.
Fix and close
Executes the script, verifies the fix, posts output to the PSA, logs time, closes the ticket.
Concrete work Neo handles in ConnectWise Automate.
Low disk remediation
Runs your disk cleanup script, validates free space before closing. Your techs never see it.
Service recovery
Detects failed services, restarts them, raises a ticket only on repeated failure.
Backup alert triage
Groups backup failures across clients, separates transient issues from real problems, quiets the noise.
Patch follow-up
Monitors failed patch deployments, retries, opens a focused ticket when a human needs to intervene.
Live in under an hour.
Connect, configure, go. No code, no long implementation.
Connect Automate
Authenticate with an Automate API user. Scope per-client if needed.
Map your scripts
Neo indexes your Automate scripts, EDFs, and monitors. Confirm what's safe to autorun.
Go live
Propose-only to start, then low-risk scripts to autonomous. Hours, not weeks.
Questions about the ConnectWise Automate integration.
Does Neo use my existing Automate scripts?+
Yes. Your script library is the source of truth. Neo picks from what you've already built and tested.
Can Neo work alongside our Automate plugins?+
Yes. Your plugins and custom work stay in place. Neo adds intelligent triage and script selection on top.
Does Neo post time to ConnectWise PSA?+
Yes. Every Neo action posts a PSA time entry with the script output and resolution code.
Ready to wire up ConnectWise Automate?
14-day free trial. No credit card. Live in under an hour, right inside your stack.