Your Confluence knowledge, powering every ticket.
Neo reads your Confluence spaces, runbooks, and client documentation before acting on a ticket. Resolutions match your standards because they come from your pages.
What Neo does with Atlassian Confluence.
Policy-aware resolutions
Neo looks up 2FA rules, onboarding templates, approved software, and per-client conventions in your Confluence spaces before acting.
Your runbooks, executed
Reads the documented procedure for a class of ticket and runs it step-by-step, exactly as your team wrote it.
Finds the right page
Searches across spaces and page trees to pull the most relevant documentation into the ticket's context.
Concrete work Neo handles in Atlassian Confluence.
Per-client onboarding
Neo reads the client's onboarding page, applies the right groups, licenses, device profile, and signature.
Answers from your KB
When a user asks a how-to question, Neo answers from your Confluence knowledge base and links the source page.
Keeps docs current
When Neo makes a change, it can update the related Confluence page so your documentation doesn't drift.
Live in under an hour.
Connect, configure, go. No code, no long implementation.
Connect Confluence
Authenticate with an API token, Cloud or Data Center. Neo inherits exactly the permissions you grant.
Pick your spaces
Neo indexes the spaces and page trees you choose. Everything else stays invisible.
Go live
Test mode first. Then let Neo read your docs before every resolution to keep work on-standard.
Questions about the Atlassian Confluence integration.
Does Neo respect Confluence permissions?+
Yes. Neo authenticates with the token you create and inherits its space and page restrictions. It never sees content you haven't granted.
Does it work with Confluence Cloud and Data Center?+
Yes. Both Confluence Cloud and self-hosted Data Center deployments are supported.
Can Neo write to Confluence?+
Only with Write permission. Set None / Read / Write per space, and restrict Neo to read-only if you prefer.
Ready to wire up Atlassian Confluence?
14-day free trial. No credit card. Live in under an hour, right inside your stack.