Accomplished channel marketing executive joins AI innovator to accelerate brand awareness, partner growth, and market expansion
Neo Agent, the AI-first platform that helps managed service providers operate, scale, and serve customers more effectively, today announced the appointment of Dana Liedholm as Chief Marketing Officer.
Dana joins Neo Agent at a pivotal stage in the company's growth, as MSPs increasingly turn to artificial intelligence to improve efficiency, expand capacity, and create new business opportunities. As CMO, she will lead Neo Agent's global marketing strategy across brand, communications, demand generation, channel engagement, events, and go-to-market initiatives.
A technology and channel marketing veteran, Liedholm has built her career helping technology companies translate complex products into compelling market stories while creating brands and experiences that resonate with MSPs and the broader IT channel. She served as Chief Marketing Officer of ID Agent, a cybersecurity company later acquired by Kaseya, and went on to serve as EVP of Corporate Marketing at Kaseya. Most recently, she was VP of Marketing at Cytracom, where she played a significant role in expanding the company's presence and engagement across the MSP community.
"Dana understands this channel at a level that is incredibly difficult to replicate," said Nikhil Sehgal, CEO and Co-Founder of Neo Agent. "She knows the MSP community, she understands what makes partners pay attention, and she has a proven ability to turn great technology into a brand people want to be part of. We're building something we believe can fundamentally change the way MSPs work, and bringing Dana onto our executive team is an important part of taking Neo into its next phase of growth."
Neo Agent is built on a simple idea: AI should not replace people within an MSP; it should amplify what their teams can do. By bringing intelligence and automation into everyday workflows, Neo helps MSPs reduce repetitive work, access information faster and focus on higher-value tasks.
For Anton Shumskikh, Co-Founder and CTO of Neo Agent, Liedholm's appointment represents an important bridge between the technology Neo is building and the MSPs it was designed to serve.
"We've spent an enormous amount of time building Neo around the real-world challenges MSP teams face every day," said Anton. "Dana can understand both the technology and the people behind it. She can take what we're building and make its value more immediately understandable to the market. As Neo continues to evolve, having that perspective represented at the executive level is incredibly important."
For Dana, the decision to join Neo was driven by both the technology and the opportunity to help shape a company at an inflection point.
"I've spent much of my career in the MSP channel, and it takes a lot to make me feel like I'm seeing something genuinely different," said Dana Liedholm, Chief Marketing Officer of Neo Agent. "Neo did that. I saw technology with the potential to fundamentally change the way MSP teams work - not by replacing people, but by giving them an incredibly capable new member of the team. The product is remarkable, the opportunity is enormous, and Nik and Anton have assembled the kind of team and culture you want to help build. I couldn't be more excited to tell this story and help make Neo a brand the entire channel knows."
Liedholm will also focus on expanding Neo Agent's presence within the MSP community as the company grows its partner ecosystem and prepares for its next stage of expansion.
About Neo Agent
Neo Agent is an AI-first platform built for managed service providers. Designed to work alongside MSP teams, Neo brings artificial intelligence into everyday workflows to help organizations operate more efficiently, uncover information faster and scale the expertise of their people. Neo's mission is not to replace the MSP team, but to join it.
Media Contact
Dana Liedholm
Neo Agent
dana.liedholm@neoagent.io
+1 443-481-8773