Solutions/RMM AUTOMATION
RMM AUTOMATION

RMM alerts, resolved before your techs see them.

Neo reads RMM alerts, correlates them with tickets in your PSA, picks the right script from your library, and runs it on the endpoint.

01Capabilities

What Neo does.

ALERT TRIAGE

Classify every alert

Ingests alerts from NinjaOne, Datto RMM, N-central, ConnectWise RMM, Kaseya, and Atera.

SCRIPT SEARCH

Right script, right device

Searches your existing script library, matches to the alert type, executes on the endpoint.

VERIFY

Confirms the fix

Re-checks the condition after running, writes the result into the ticket.

SAFE

Stays in your lane

Your scripts stay your scripts. None / Read / Write per tool. Propose or autonomous per action.

02How it works

Live in two hours.

Connect, configure, go. No code, no long implementation, no automation engineer required.

STEP 01

Connect your RMM

NinjaOne, Datto RMM, N-central, ConnectWise RMM, Kaseya, Atera, API-based, scoped to what you grant.

STEP 02

Map alerts to scripts

Neo indexes your script library and maps common alerts to the right fix.

STEP 03

Go live

Start with propose-only. Flip low-risk fixes to autonomous once you trust them.

FAQ

Common questions.

Do you ship your own scripts?+

No. Neo uses your existing script library. Your scripts, your standards.

Does Neo replace our RMM?+

No. It runs alongside your RMM. Your RMM stays your RMM; Neo just makes it smarter.

Ready to run this with Neo?

14-day free trial. No credit card. Live in two hours.