Grow margins while you scale. Neo Agent automates and resolves tickets so you don't have to hire the next technician.
Neo is an AI L1 technician for MSPs. Give it simple instructions and it triages tickets, runs scripts, onboards users, and QAs work completed, without the inconsistent mistakes of a human.
Make the switch›
A sequence of powerful smart actions to automate triage, dispatch, and other simple tasks.
Powerful digital workers that act like a human L1, working tickets from start to finish.
Simple interface to correct Neo's mistakes so it can learn and improve from your feedback.
No automation engineers required. Configure powerful workflows in plain English and deploy them in under 2 minutes.
Start your free trial›Neo categorizes, prioritizes, and routes tickets to the right technician automatically.
Connect to your PSA, RMM, and ITSM tools. No migration, Neo integrates with how you already work.
Create accounts, assign licenses, configure mailboxes, add to groups or revoke it all when someone leaves. Minutes, not hours.
Neo can leverage your RMM to fix issues automatically. Restart services, clear caches, apply patches, and more.
No scripts. No coding. Just workflow configured in plain English.
Neo connects with your PSA, RMM, and documentation tools out of the box.
