Our #1 priority is listening to our customers, so we’re excited to share the latest updates to ChatMSP in version 1.1.0!
New Features
- Reoccurring Issue Detection & Recommendations: ChatMSP now spots recurring issues and suggests best practices to resolve them.
- No More Generic Responses: ChatMSP now prioritizes using all relevant information before resorting to a generic response.
- Instant Re-Training: With ticket feedback, ChatMSP now learns in real-time, getting smarter with each interaction!
Bug Fixes
- Azure Server Upgrades: We’ve upgraded our Azure servers to ensure stability and avoid any disruptions.
