NEO AGENT
BUILDERS
LOUNGE
MONTHLY SESSION · EPISODE 04

Build smarter, share ideas, automate more. Your monthly front-row seat to everything Neo: what's new, what's coming, and how MSPs like you are putting Neo to work. Part product update, part build session, part show-and-tell.

The next session is not announced yet.

TUE, SEP 29 11:00 AM ET 60 MIN · LIVE
ADD TO CALENDAR GOOGLE· OUTLOOK· ICS
SPEAKERS
NS
Nikhil Sehgal
CEO · Neo Agent
Ryan Rolph
Ryan Rolph
Automation Engineer · Neo Agent
ZP
Zach Patterson
Network Field Consultant · TAZ Networks
AS
Anton Shumskih
Co-founder & CTO · Neo Agent
Maria Laura Tarabillo
Maria Laura Tarabillo
Host · Neo Agent
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ADD TO CALENDAR GOOGLE· ICS
ON THE AGENDA

What we'll cover

00:00What shipped this month, and where one agent stops being enoughNikhil Sehgal (CEO) opens with what shipped this month6 min
00:06One ticket, arrival to closed, with nobody on itRyan Rolph (Automation Engineer) builds the chain from a blank tenant: an agent that merges duplicates and fills missing config, dispatch by expertise and workload, an agent that asks the end user the question the ticket is missing and waits for the reply, the fix applied in Microsoft 365, and the SOP written into IT Glue before the ticket closes22 min
00:28TAZ Networks: the desk Zach has handed to NeoZach Patterson, network field consultant at TAZ Networks in Michigan, on what runs without him: L1 resolution across mailbox, device, security and identity, onsite visits scheduled with the customer's approval, monitoring alerts that answer the end user, and an agent that writes his documentation as tickets close18 min
00:46Q&A: where to split an agent, where to keep it whole, and where a human still belongsOpen Q&A hosted by Anton Shumskih (Co-founder & CTO): ask the team and presenters anything, and swap ideas with other builders14 min
FAQ

Common questions

Do I have to attend live?+

Nope. Register and we'll send the recording so you can catch up whenever.

How long is each session?+

About an hour, including time for your questions.

Do I need to prepare anything?+

Not a thing. Just bring your questions and curiosity.

Who's it for?+

MSPs using Neo, MSPs on a trial, and anyone curious about what AI-native ticket automation can do.

How much does it cost?+

It's free to join.